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Privacy Policy

Last Updated: 05/05/2023

At DressAfrikaTours (“Company,” “we,” or “us”), we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us. By using our services or accessing our website, you consent to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information We may collect personal information that you provide to us voluntarily, such as your name, contact details, email address, passport information, and payment information when you book our tour services or communicate with us. We only collect the necessary information required to provide our services and fulfill your requests.

1.2 Automatically Collected Information When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and interactions with our website. We use cookies and similar technologies to collect this information and improve our website’s functionality and your user experience. You can control the use of cookies through your browser settings.

Use of Information

2.1 Provision of Services We use the collected information to process your bookings, deliver our tour services, respond to your inquiries, and provide customer support. This includes communicating with you about your bookings, sending you important updates and information related to your tour, and addressing your questions or concerns.

2.2 Marketing and Communication With your consent, we may use your contact information to send you promotional materials, newsletters, special offers, and other marketing communications related to our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

2.3 Internal Purposes We may use your information for internal purposes, such as data analysis, improving our services, enhancing our website, and developing new offerings. We may also use aggregated and anonymized data for statistical or research purposes.

Information Sharing and Disclosure

3.1 Service Providers We may engage trusted third-party service providers to perform certain functions or services on our behalf. These may include payment processors, IT support providers, marketing platforms, and customer relationship management systems. We ensure that such service providers only process your information in accordance with our instructions and in compliance with applicable data protection laws.

3.2 Legal Compliance and Safety We may disclose your information if required by law, legal process, or government request. We may also disclose your information to protect our rights, safety, or property, or the rights, safety, or property of others.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Rights and Choices

You have certain rights regarding your personal information. You may have the right to access, correct, update, or delete your information. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information promptly.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Phone: +1 (704) 930-1773

By using our services or accessing our website, you confirm that you have read and understood this Privacy Policy and agree to its terms and conditions.