Last Updated: 05/05/2023
1.1 Personal Information We may collect personal information that you provide to us voluntarily, such as your name, contact details, email address, passport information, and payment information when you book our tour services or communicate with us. We only collect the necessary information required to provide our services and fulfill your requests.
2.1 Provision of Services We use the collected information to process your bookings, deliver our tour services, respond to your inquiries, and provide customer support. This includes communicating with you about your bookings, sending you important updates and information related to your tour, and addressing your questions or concerns.
2.2 Marketing and Communication With your consent, we may use your contact information to send you promotional materials, newsletters, special offers, and other marketing communications related to our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
2.3 Internal Purposes We may use your information for internal purposes, such as data analysis, improving our services, enhancing our website, and developing new offerings. We may also use aggregated and anonymized data for statistical or research purposes.
3.1 Service Providers We may engage trusted third-party service providers to perform certain functions or services on our behalf. These may include payment processors, IT support providers, marketing platforms, and customer relationship management systems. We ensure that such service providers only process your information in accordance with our instructions and in compliance with applicable data protection laws.
3.2 Legal Compliance and Safety We may disclose your information if required by law, legal process, or government request. We may also disclose your information to protect our rights, safety, or property, or the rights, safety, or property of others.
We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information promptly.
Phone: +1 (704) 930-1773